FAQ's

Environmental & Safety Considerations2019-08-22T14:12:16+10:00

All our products are bio-degradable and our SDS documentation can be found in the Resources & Downloads section of this website. We do advise that users follow the PPE recommendations in the SDS.

Our goal at Chiefs is to remain an entrepreneurial and independent company by bringing sustainable solutions for cleaning in the car & truck wash industry. Our detergent manufacturing plants are some of the most progressive and environmental-friendly within the sector.

How do I purchase Chiefs/Nerta products?2018-09-14T04:58:22+10:00

You can purchase from any one of our retailers, all of which can be found in our'WHERE TO BUY' section.

Alternatively, you can go to our 'PRODUCTS' page which contains our online store on this website, or contact our sales office at sales@chiefsaustralia.com or by calling (07) 5493 8868.

 

What are the main products available?2017-11-02T22:10:18+10:00

There are three main foaming cleaning products, Carnet Jumbo, Active Diamond and Platinum Wash
Additional 'special purpose' products are Anti-Insect, Super Degreaser and Bio Polish

Full product details can be viewed on the PRODUCTS page

Will a touchless Chiefs/Nerta wash clean give me a 100% clean?2019-08-22T14:14:33+10:00

No. You can expect a 90% - 95% clean when using a touchless method to clean any vehicle. You will however, reduce your cleaning time significantly and use much less product than conventional cleaning. You will also avoid scratching your paint, as you could with a broom or sponge.

Do I need a pressure washer to use Chiefs/Nerta products?2019-08-22T14:05:26+10:00

Although our products can be used in a bucket and scrubbed with a broom or sponge, it is recommended to apply via a high pressure foamer connected to a pressure cleaner.
Different applications will determine what type of pressure is required. For example, cleaning trucks, trailers and earth moving equipment, we would recommend a pressure cleaner delivering around 3000 psi at 15 lpm.
For cleaning a car or bike in a domestic environment, a standard electric pressure cleaner can work very well but a minimum of 9 lpm and 1500 psi is recommended.

Will I save on product and time using the Chiefs/Nerta solution?2019-08-22T14:09:08+10:00

Yes. You will save on both.

To clean a prime mover you will use around 150ml of soap, which you can clean in as little as 15 minutes.
To put this into perspective, 25L of Carnet Jumbo will clean between up to 120 prime movers and up to 400 family sized cars.

What are the benefits of foam over standard truck wash?2017-09-11T04:49:03+10:00
  • Foam is visible on surfaces and eliminates repeat applications
  • Foam uses 90% less chemical than traditional methods
  • Foam is quicker and easier to apply
  • Foam can be applied to difficult to reach areas and still clean
  • Foam is safer to apply
  • Foam adheres to the surface longer giving more contact time = a better clean
  • Foam uses less water
Will Chiefs/Nerta products damage my paint?2019-08-22T14:15:50+10:00

No.

If used as directed, our products will never damage your cars. Our products are all manufactured to highly regulated European and Australian standards, are biodegradable and phosphate free. Products that have a high percentage of sodium hydroxide, (caustic) generally tend to render paint chalky after extended exposure and will also strip wax etc. Having said this, sodium hydroxide is an excellent and cost effective chemical used in most vehicle cleaning products but does come with "side effects" when the concentration is high.

Our chemicals are specifically designed to be used through a high pressure foamer, so we depend more on smart science than brute cleaning power.

Carnet Jumbo contains 0% sodium hydroxide and only uses around 1% soap once applied through a foamer. However, still cleans just as well if not better than caustic filled products. Now that’s smart science!!

Why do we wash from the bottom to the top?2017-10-30T07:17:48+10:00

When washing a vehicle using conventional methods you firstly apply soap, wash using a sponge or a broom and then rinse off with water from the top to the bottom.
Touchless washing is a bit different.
Soap is applied through a high pressure foamer and then high pressure water is used as a “sponge or a broom". The water is worked back into fresh soap, either from the bottom to the top or backwards in the case of trucks and trailers etc. In this way, the soap is used more efficiently. (If you wash from the top down, you would simply wash the soap off the vehicle which defeats the purpose).
Then rinse from the top down to finish the cleaning process.

Get in touch

Contact our team at Nerta Australia today for more information or to arrange a free onsite demonstration.

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Find your nearest Nerta Australia retailer

We have Nerta Retailers throughout Australia carrying a full range of our products. They have been trained to guide you to the most suitable products for your requirements and to demonstrate the correct and most effective method of application.

 

FIND A RETAILER

Have a question? Call our team of experts today on 07 5493 8868

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